This is a questionnaire to Review Mental Health Services on The Wirral

DCS is conducting an independant review, into personal experiences of people who any sort of mental health problem, from mild to moderate-anxiety and depression, to severe and enduringmental health conditions. We would like to know what your experiences are of local services, are they doing enough and how should these services be run? DCS consider you an expert by experience; and we understand if serviesare to improve, your input is invaluable. The aim of this review is to understand your perspectives and experiences, and make recommendations for the future.

Please complete this form to send us an email.  All emails will be confidential and you will be asked no further questions about this.

Which age group are you in:
15 or under 16-19 20-24 25-29 30-34 35-39 40-44
45-49 50-54 55-59 60-64 65-69 70-74 75-79 80+

 What is your nationality?

Other (please specify your nationality if not listed above)   


Enter the first part of your postcode:


Tick box/es which apply to you: 

Still at school
In higher education
At university
Full time parent
Work part time
Work full time
Self employed

 Looking for work
Unable to work (due to health condition)
Ex-offender (or using probation services)
Full time carer (non-professional)
Semi-retired
retired
Other, please state:

 

Are you getting any financial support from welfare benefits at the moment, such as the DLA or housing benefit? 
Yes No

Please tell us about your diagnosis; tick any that apply. 

Mild/moderate anxiety or depression
Post traumatic stress disorder
Behavioural disorder, such as anorexia, agoraphobia, OCD, etc
Severe and enduring mental health condition, such as bi-polar disorder, schizophrenia, psychosis, etc
Substance misuse

 Duel diagnosis
Mild/moderate specific learning difficulties, such as aspersers syndrome, autism, etc
Moderate/severe learning difficulties, such as dyslexia, attention deficit disorder, etc
Acquired brain damage
Dementia, such as alzheimer's,
Other, please state:
Approximately,:how long ago was the diagnosis/es made?

 

Have you been treated differently in any of the following matters because of your disability:

 With regards to:
 I have been treated better
 I have been treated the same
 I have been treated worse
 N/A
Schooling
Higher education
Learning new skills
Employment
Feeling included
Medical intervention
With health professionals
Opportunities to voice your opinion
Feeling understood
Peer respect
Stigmatisation
Living accommodation
Housing services
Social services
Welfare services
Please tell us us any other ways in which you feel you have been mistreated (if any):

Please tell us which of the following teams or services you have personal experience of and what do you think of them:

.
 Services
 Very good
 Good
 Okay
 Poor
 Very poor
 How long ago?
 N/A
Counselling services
Psychological therapies
Social Services
Age Concern
Psychiatric Liaison Team
Crisis Team
Assertive Outreach Team
Rose Warne
Clatterbrdige ward(s)
Early Intervention Team
Wirral Drugs And Alcohol Team
Phoenix House
Wirral Pathfinders
Wirral Mind
Wirral Advocacy
Citizens Advice Bureau
Response
Family Tree
Probation Services
Wired
Please tell us if you have used any other services and how you felt they treated you:


Are mental health services on the Wirral doing enough for you?
Yes No
If 'No', please explain the problem below.

Please tell us about your positive experiences with any services:

What are the main difficulties (if any) you have had getting help and support with your mental condition?

How could mental health services be improved to suit your needs:
<--improvements for services-->
If you attend any voluntary or community groups, how useful are they to you?

Are you able to access the services you need?

Are there any ways you think a service could/should be changed?

Are there any services you can think of that could/would help you, but are not currently available?

Overall, do you feel your needs are being met and you are getting the right support from the mental health services?
Yes No

Were you treated as an individual by these services? Yes No

Have you always been treated with respect by mental health services? Yes No

Do you know how to make a formal complaint? Yes No

If you have been using services for a long time, how would you rate their services generally at present?
Improved Same Worsened

What do you feel the general problems are in the community for people with mental health conditions?
What do you feel the gaps are in the services are? E.G. At what times in what situations, moving between teams, etc.
Are there any skills you think think that mental health service workers require to improve services in the future?

Do you believe it's important to find out your perspectives on services to influence future improvements? Yes No

Please use the below space to fill in any ideas to improve services, and add any other comments about mental health services you may have: